For 50 years, Flemingdon Health Centre (FHC) has grown alongside the communities we serve—turning vision into momentum and momentum into lasting impact. What began as a commitment to accessible, community‑centred care has grown into a comprehensive model grounded in equity, collaboration, and the belief that everyone deserves the opportunity to thrive. Our impact didn’t happen all at once; it strengthened and expanded over time through partnership, persistence, and an unwavering commitment to meeting needs.

This report reflects that journey—celebrating the people, stories, and innovations that shaped our first 50 years, and charting the path forward as we build the next 50 years of impact.

FHC doors open at 10 Gateway Blvd

FHC Nurses: Rosaleen Rutherford and Shirley Watson

FHC
ORIGIN
STORY

Early Flemingdon Health Centre sign with Sunnybrook Hospital beneath it

Flemingdon Health Centre’s roots trace back to the early 1970s, when a Flemingdon Park Health Survey identified unmet primary care needs in the growing neighbourhood. In response, in 1972 Sunnybrook Hospital opened a Primary Care Centre in the Xerox Building at 701 Don Mills Road which was establishing as a teaching site for the Sunnybrook Family Medicine Residency Program. By 1973, the Centre moved into its long‑time home at 10 Gateway Boulevard, consolidating on‑site services such as pharmacy, laboratory, and X‑ray to make care more accessible for local residents. A pivotal transformation came in 1974, when the clinic was formally recognized as a Community Health Centre (CHC) through an agreement with the Ontario Ministry of Health. This change brought a corporate structure and stable public funding, enabling a broader, team‑based model of care that added roles like nutritionist and social worker to meet the community members’ social as well as medical needs. 

In 1975, the organization received its Ontario Charter as a non‑profit corporation, and a locally elected Board of Directors and community membership were established—cementing FHC’s identity as a community‑governed health centre. Subsequent years saw deeper community integration, with on‑site partners such as the Canadian Red Cross, Catholic Children’s Aid Society, and the Student Legal Aid Society of the University of Toronto offering services at the Centre.

Looking back, FHC’s origin is defined by a community‑driven transition: a clinic founded by Sunnybrook to address local needs, then entrusted to the community as an independent CHC. FHC grew significantly in size and array of services after incorporation yet remained true to its founding ideal of working together with community members to build healthier, safer, stronger communities—and continued collaborations with Sunnybrook and local health partners over the decades.

Today, FHC reflects that original vision: care delivered in and with the community, governed locally, and continually evolving to address the social determinants of health across Flemingdon Park, Thorncliffe Park, Fairview communities and beyond.

1970s

Dr. John Hilditch, a founding member of FHC and former medical director

1973

FHC's Journey Begins at 10 Gateway Blvd.

It’s a small clinic with a big vision. The health centre opens with just a Pharmacy, Laboratory and X‑ray machine, along with a small team of clinicians including doctors and nurses. Dr. John Hilditch is appointed Medical Director.

1975

First Board Meeting

FHC’s founding board members, including FHC’s cherished first Board Chair, Charlotte Sneyd, creates a vision for community healthcare in our communities.

Charlotte Sneyd, First Chairperson on FHC’s Board of Directors.

Dennis Timbrell’s story:

From One Doctor to a
Community of Care

My connection to Flemingdon Park began in the late 1960s when I started teaching at Don Mills Junior High. Many of my students came from Flemingdon, and through volunteering in local community programs, I quickly saw both the 
neighbourhood’s strength and its lack of basic services. 

Dennis Timbrell at Flemingdon Health Centre after recounting his role in shaping community services and supporting the creation of the Centre

Early Editions of FHC’s Healthline Newsletter

1977

First Edition of FHC’s Healthline Newsletter

Keeping you informed! The first volume of the ‘Healthline’ newsletter is published and becomes a core communication vehicle for FHC to connect with the community, share updates, and offer health tips. The look changes over time, but the newsletter’s value remains consistent over five decades.

Blue Cake Day! November 8, 1995, at Flemingdon Health Centre. 100th Anniversary of discovery of x-ray on November 8, 1895, by Wilhelm Conrad Rontgen

1978

Strengthening Services

Growing stronger! In 1978, FHC expands imaging services and strengthens community engagement. Later, in 1995, FHC helps mark 100 years since the discovery of X‑ray technology.

1974

Official Recognition
as a CHC

FHC is recognized as a Community Health Centre by the Ministry of Health and Long Term Care. Services are expanded to include Nutritionists and Social Workers.

1975

FHC Officially Becomes a Non-Profit Organization

FHC receives Ontario Charter for non-profit status. The health centre’s first Board of Directors is formed.

The historical letter patent documenting FHC’s official designation as a non-profit organization

1976

Growth to Serve the Community

FHC moves to a larger space at Flemingdon Park Plaza and welcomes community partners: the Canadian Red Cross and Catholic Children’s Aid Society.

1979

Pharmacy Goes Private

New Partnerships and Training Opportunities: Pharmacy transitions to private ownership and counselling rooms are installed for family therapy training.

1980s

Seniors attending knitting group program at FHC

1981

Supporting Our Seniors

In 1981, FHC opens a Seniors Drop‑in Clinic at 10 Deauville Lane to support wellness and social connection. Today, FHC continues to run programs that support connection for seniors, including a knitting group

Nurse Jean Hilliard leading a pre-natal program

1986

Introducing Ultrasound Services

FHC is proud to provide care for the whole family. In 1986, FHC continues to advance healthcare with new diagnostic tools, including ultrasound technology.

First graduates of Overlea Seniors Indoor Walking Program

Joan's Story

A Lifelong Commitment to Community and Care

I’ve been connected to Flemingdon Health Centre (FHC) since the late 1980s—first as a community leader, and later as a client and Board Member. Through my work in local organizations, I saw FHC’s impact well beyond primary care: building partnerships, advocating for families, and tackling the social determinants of health. FHC understands that people are more than patients.

During my six years on the Board, I helped guide expansion plans and gained a deeper understanding of the complexities of healthcare funding and accreditation. I value FHC’s integrated model—bringing multiple services under one roof—and its commitment to teaching and innovation.

When the pandemic hit, FHC stayed open and mobilized community ambassadors to ensure equitable access to care. That experience reaffirmed why I remain involved. I won’t leave because this is important to me. Everyone deserves access to this kind of care.

First graduates of Overlea Seniors Indoor Walking Program

1987

Patient Satisfaction Survey

In 1987, we ask—and you respond! 92.7% of clients said they recommend FHC, and we continue to be so proud to serve you.

Kasturi's Story:

1981

A Community Signature Campaign Sets the Stage

As FHC celebrates 5 years of impact and compassionate care, a community signature campaign successfully confirms Flemingdon Health Centre as a Health Service Organization (HSO).

1983

Lifetime Membership Awards

In 1983, FHC’s Lifetime Membership Awards recognize our champions by growing community connections and honouring dedicated individuals. Also, the Healthline newsletter reaches 6,000 subscribers!

FHC team members meeting to plan and strengthen community programs and connections

1985

10th Anniversary as a Health Service Organization

A decade of dedication! Thanks for being part of the journey!

A caricature of FHC staff

1988

Board and Staff Retreat

FHC staff and leadership collaborate to plan care for the future, reflecting, growing, and moving forward together.

Staff and leadership planning together at the FHC retreat

1989

Open House and Expanded Seniors Clinic

Thorncliffe Park Seniors Clinic opens and FHC hosts an open house.

1990s

Participants during Tai Chi Class at FHC

1991

Tai Chi Classes—Movement for Health

Tai Chi for wellness arrives at FHC in 1991, expanding our culturally appropriate programs that support community health.

Noel’s Journey:

Care, Community and Giving Back

I arrived in Canada in 1974, and I never imagined that a visit to Flemingdon Health Centre (FHC) in early 1975 would begin a relationship that has lasted 50 years. From my first appointment to today, FHC has been a constant source of care and support through every stage of my life—helping me settle as a newcomer, guiding me through health challenges, and even saving my life during a routine check‑up.

I took part in programs like nutrition counselling and diabetes prevention, which helped me stay active and healthy well into retirement. Grateful for the care I received, I served eight years on FHC’s Board of Directors and contributed to initiatives such as the Thorncliffe Park Community Hub. My journey reflects FHC’s commitment to consistent, community‑based care—and the lasting impact it can have on individuals and families. Read more here.

From left to right: Jen Quinlan—FHC CEO; Noel—FHC client and former member of the FHC Board of Directors; Mireille Cheung—FHC Director of Community Engagement

FHC staff and leadership dancing together during Flemingdon Health Centre’s 20th Anniversary celebration

1995

20th Anniversary

Celebrating 20 years of leadership and impact; that same year, Dr. Rosalie Hooks receives an award for excellence in medical teaching.

Somali Women’s Nutrition Program participants

1996

Somali Women’s Meeting Place Launches

Empowering women: FHC creates a safe space for Somali women to connect during resettlement, family reunification, and changing roles as they adapt to their new home.

Minister of Health Elizabeth Witmer speaking at FHC during her official visit

1998

FHC Hosts Provincial Health Announcement—Advocacy In Action

Minister of Health announces province-wide funding increase for Nurse Practitioners.

1990

Community Action for a Healthier Community

FHC partners with community agencies to address drug-related concerns in Flemingdon Park.

Flemingdon Health Centre sign at 10 Gateway Blvd.

1993

Refreshing Our Look—Strengthening Our Purpose.

FHC introduces a new mission statement and logo.

FHC’s new logo, 1993

1994

Addressing Social Determinants of Health

Building stronger communities! FHC leads efforts to improve housing, food security, and employment services.

Community members participating in FHC's food security program

1997

Health Promotion Gains Momentum

FHC champions preventative care by launching community engagement strategies that promote healthier lifestyles and disease prevention.

Community members participating in FHC's health promotion program

Community members participating in FHC's health promotion program

1999

Facility Renovations—Bigger Space, Bigger Impact!

Expanding space to accommodate growing community programs.

Facility renovations

Facility renovations

2000s

FHC staff engaging community members during a diabetes awareness program

2001

Diabetes Education Centre Opens

FHC empowers community clients with diabetes management and prevention information and education.

Flemingdon Park Youth

2007

Youth Engagement in Flemingdon Park

FHC prides itself on a legacy of supporting youth programming. From leadership programs to mentorship and arts programs, FHC has a proud history of meeting youth where they are at.

The Power of Early Care:

Mary’s Remarkable Health Journey

I’ve been a client of Flemingdon Health Centre for many years, and when I look back on my health journey, I’m grateful for the support and care I’ve received from this community. My story began when a severe headache turned out to be something far more dangerous—not one, but two life‑threatening brain bleeds caused by a ruptured aneurysm. I didn’t know it at the time, but seeking help early made all the difference.

After initially seeking help for a severe headache, I was urgently transferred to St. Michael’s, where a specialized team performed the surgeries that saved my life. Their expertise, along with the strong partnerships across our health system, ensured I got the care I needed quickly and safely.

Throughout my recovery, FHC has continued to be a constant source of support. As a newcomer, English isn’t my first language and navigating the health system can be overwhelming—but FHC has always been a place where I feel understood, respected, and empowered to take charge of my health.

My experience is a reminder of how important accessible, culturally responsive primary care is for communities like ours. I am alive today because I sought help early, received excellent care, and had the ongoing support of the FHC community behind me. My story is just one example of how FHC has been making an impact for 50 years, helping people like me live healthier, stronger, more connected lives.

Community members participating in a community engagement session

2008

Community Advisory Committee

FHC establishes a Community Advisory Committee to ensure community voices are heard, strengthening engagement in health care.

2000

25th Anniversary—
Expanding for the Future

FHC opens a larger facility to meet growing community needs.

FHC staff at the 25th Anniversary celebration and open house including Executive Director, Peter Yu (far right)

2003

Flemingdon Community Garden—Fresh Food, Fresh Opportunities

FHC helps open a community garden, partnering to create a vibrant growing space where high‑rise dwellers can grow their own fresh food and strengthen community connections.

Community member working in a community garden supported by FHC

2004

Community Health Day at Queen’s Park

Raising Our Voices: FHC joins 7 CHCs in advocating for community health equity.

Queen’s Park, Ontario’s Legislative Building

2005

30th Anniversary Celebration

30 years later—celebrating impact and three decades of dedicated healthcare service.

FHC staff at the 30th Anniversary celebration

FHC staff at the 30th Anniversary celebration

2010s

FHC staff and partners at the HATP Opening, with Executive Director John Elliot (front row, second from the right)

2015

Health Access Thorncliffe Park (HATP) Opens

Providing primary care to Thorncliffe Park residents. Bringing accessible healthcare to Thorncliffe Park!

Jen's Story:

Health Begins at Home: The Fight for Roma Families in Flemingdon Park

I still remember that warm June morning in Flemingdon Park, standing on the corner near St. Dennis Drive, scanning the street for any sign of the tenants I hoped would join me. I had booked two yellow school buses—bright, hopeful symbols of collective action—to take community members to the headquarters of their landlord, The Minto Group. Our goal was simple but bold: deliver a petition and demand an end to steep rent hikes.

This wasn’t exactly in my job description as a public health worker, but over the years I’ve learned that health begins with housing, and the families in this building needed support. What started as my attempt to get Roma kids to the dentist had grown into months of conversations, town halls, and trust-building.

But as 9:15 came and went, only four tenants stood with me. The absence was unmistakable: the Roma families—many asylum seekers from Slovakia and the Czech Republic—who now made up nearly half the building. Their silence wasn’t apathy; it was fear forged by years of discrimination.

I had spent years earning their trust, one hesitant conversation at a time. Watching those empty buses felt heartbreaking, yet revealing. Community health isn’t just paperwork or clinic visits—it’s learning why people stay quiet, and standing with them anyway.

That day didn’t go as planned, but it deepened my resolve. Trust takes time, and so does change.

Jen Quinlan—FHC CEO

2018

New CEO Announcement

Jen Quinlan steps into leadership as CEO. A new chapter in leadership at FHC!

"A place where everyone feels welcome and cared for."

Long-time client

Clients participating in an exercise session at FHC

"Integrated care at FHC changed my life. I finally felt heard."

Client

FHC doctor examining a patient during a clinical assessment

FHC Accreditation Certificate, 2019-2023

2019

FHC Receives Accreditation

Meeting all 333 Canadian Centre for Accreditation standards. Excellence recognized—continuing to set high standards!

2010

Expanding Community Programs to Build Healthier Futures

FHC promotes youth programs, mental health services and chronic disease management to address community needs.

FHC staff handing out diabetes‑prevention brochures to community members

2011

Mental Health Matters

Introducing expanded services, increasing access through new support groups and wellness programs.

Community members participating in FHC's group program

2012

Financial Literacy for Newcomers

Financial wellness is part of overall health and wellbeing! In a unique approach, FHC launches a pilot program teaching newcomers about budgeting, credit management, and banking skills.

Community members holding their certificates of completion for the Financial Literacy for Newcomers program

2013

Trillium Peer Health Ambassadors Project

Over 1,400 community members participate in peer-led programs. Peer support available in multiple languages—breaking barriers to healthcare!

Peer Ambassadors leading a Spanish community kitchen program to support cultural connection and community well‑being

Peer Ambassadors leading a Spanish community kitchen program to support cultural connection and community well‑being

2016

Patients First Act Engagement

FHC staff participate in MOHLTC consultation on primary care transformation. Advocating for patient-centred care at the highest levels!

FHC staff participating in a meeting working together to advance patient‑centred care

FHC staff participating in a meeting working together to advance patient‑centred care

2017

Community Art Program at FHC

Art and health intersect—creative expression for well-being! Local artists collaborate to showcase health and wellness themes.

2020s

Community partner booths at the Community Health and Information Fair during the Fun in the Sun with Felmingdon event

FHC staff celebrating FHC’s 50th Anniversary

2023

Prepping for the 50th Anniversary!

Planning the biggest celebration yet—our golden milestone!

Ahmad's Story:

A Journey to Better Health

When I first walked through the doors of the clinic, I had just relocated from Afghanistan. Because of the war, I was living with both physical disabilities and mental health challenges. The trauma I had endured left me struggling with daily life, and beginning my journey toward recovery felt overwhelming.

My initial visits to the clinic were difficult. One of the doctors soon became my family doctor. Recognizing how complex my needs were, they worked closely with the intake and navigation team to develop a comprehensive care plan for me. I was also paired with a peer support worker who offered invaluable emotional support and understanding, helping me feel less alone in what I was going through.

The social work team stepped in to help me access emergency food gift cards and other essential resources so I could meet my basic needs while focusing on my health. With proper medication, consistent therapy, and a strong support network, I slowly began to improve.

Today, my quality of life has improved significantly. I’ve found a sense of stability and hope I never imagined possible when I first arrived. My journey reflects the power of compassionate, comprehensive care—and the resilience of the human spirit. I am deeply grateful to the team that supported me every step of the way as I rebuilt my life.

FHC Staff and leadership pictured alongside partners and community members at Queen’s Park during Advocacy Day 2024

FHC staff speaking with Stephanie Bowman, MPP (Don Valley West), at Queen’s Park during Advocacy Day 2024

2024

FHC at Queen’s Park for Advocacy Day

FHC gears up for a year-long celebration of its legacy! All while championing accessible healthcare and advocating for equitable primary care for all with MPPs.

D’s Story

When I joined the art therapy program in 2024, I was wary of a group therapeutic process. I had participated in individual therapy for many years and wasn’t sure how comfortable I would feel in a group—or creating artwork in front of other people. 

Despite my concerns, I quickly appreciated the experience. I liked the non‑invasive nature of the therapy. Usually in talk therapy there’s no escaping a particular topic, but in art therapy I was able to notice or be aware of things within myself at my own pace—no one was forcing me to interact—making it a very peaceful, awareness‑raising experience.

Ultimately, I flourished in the Art Therapy program. I created meaningful work and engaged deeply with other participants. I helped organize a collaborative group piece where each of us created an individual “island” that represented us, and we placed them together on an ocean. 

I formed strong bonds with the group that continued even after the program ended. The program moved me toward my goal of increasing socialization with other people. And I found that to be one of the biggest takeaways: getting to exist in solidarity with other fellow humans through art.

Thorncliffe Park Community Hub Reception area

2025

A Dream Realized: The Thorncliffe Park Community Hub Opens Its Doors!

A new chapter in integrated community healthcare begins, setting the stage for the future of care.

Thorncliffe Park Community Hub:

A Teen’s Journey to Immunization

When I first came to the Access Clinic, I was terrified. As a 16‑year‑old on the autism spectrum, I’ve always had a severe fear of needles. On top of that, I had received a suspension notice from Toronto Public Health (TPH) because I was missing an MMR vaccine. Everything felt stressful and overwhelming.

With the help of the Holistic Intake and Navigation Counsellor (HINC), I was able to get an appointment at the Access Clinic right away. That’s when I met Mona, the nurse who supported me through the entire process. She didn’t just give me a vaccine—she took on what felt like an entire system for me. She made multiple calls to TPH, followed up again and again, and eventually discovered that my first MMR dose had been given too early and that I needed a valid second dose.

Mona explained everything clearly to my family and booked the appointment for the new dose. When the day came, I was still scared, but she was incredibly patient and gentle. She administered the vaccine so carefully that I barely felt anything. In fact, I remember saying that I “didn’t feel anything” at all—and I even asked if I could come back just to see her again.

My parents later called the clinic to share how grateful they were, and I feel the same way. Mona’s compassion, persistence, and personalized care turned something terrifying into an experience that made me feel safe, supported, and understood.

2020

Responding to COVID-19

FHC adapts to provide virtual care and pandemic response support. Rising to the challenge—keeping our community safe!

A COVID‑19 vaccine clinic operated by FHC

2020-2

Digital Revolution and Virtual Care 

Care From Anywhere: FHC embraces virtual care to continue services during the COVID-19 pandemic.

Participants in a virtual program learning to create Mandala Dot Paintings

2021

Mobile Health Clinics Launch

FHC was part of the Mobile Health Clinics launch in 2021, bringing healthcare directly to vulnerable communities. Healthcare on wheels, meeting people where they are!

A mobile health clinic providing on‑the‑go care, with a healthcare worker offering services inside a bus

2022

Plans Announced for Thorncliffe Park Community Hub

A new space dedicated to expanding integrated care services. Building the future of healthcare at FHC!

A conceptual rendering of the Thorncliffe Park Community Hub, illustrating the vision for a modern, welcoming community space

2024

Huge congratulations to East Effort and FHC for receiving the 2024 Transformative Change Award!

This recognition highlights the power of community ambassadors in improving health equity and accessibility across our communities. This milestone reinforces our commitment to community-driven healthcare.

FHC Community Health Ambassadors supporting the East Effort project to engage community members and promote their well‑being

BECOME A
CLIENT

Looking for health care that feels personal, welcoming, and rooted in your community?

Join us at Flemingdon Health Centre. Becoming an FHC client means gaining access to a team that listens, cares, and works with you to support your health and well‑being—no matter your background, language, or situation.

Your health matters—and we’re here to support you every step of the way. Become a client and be part of a community that cares.

STAY CONNECTED

Stay connected with us and be part of everything happening at Flemingdon Health Centre! From program updates and community events to health tips and stories celebrating #FHC50, we love sharing what’s new and invite you behind the scenes. Join the conversation, celebrate our community, and help shape the next 50 years of impact because we’re stronger when we stay connected.

OUR
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SUPPORT
US!

Your support helps us build stronger, healthier, and more connected communities. Whether it’s a one‑time gift, monthly donation, or sharing our work with others, you play a vital role in making high‑quality, equitable care possible.

Here’s how you can support FHC:

  • Donate today and support programs that change lives
  • Become a monthly donor and help us plan for long‑term impact

Every contribution—big or small—moves us closer to a healthier future for all.

Join us. Support FHC and help us continue providing care, dignity, and community for the next 50 years and beyond.